Iraka Refugio Deluxe is committed to the comprehensive protection of children and adolescents who visit us. We strictly comply with current Colombian legislation on the protection of minors in accommodation establishments.
1. Legal framework
This policy is based on the Code of Childhood and Adolescence (Law 1098 of 2006), Law 679 of 2001 (Statute to prevent and counter exploitation, pornography and sexual tourism with minors), Decree 1036 of 2007 and Resolution 3840 of 2009 of the Ministry of Commerce, Industry and Tourism.
2. Required documentation
For the entry of minors the following is required: (a) With both parents: birth certificate or identity card of the minor. (b) With one parent: birth certificate of the minor and notarised authorisation from the absent parent, or a judicial custody ruling. (c) With third parties: birth certificate of the minor and notarised authorisation from both parents or the parent with custody.
3. Document verification
Iraka Refugio Deluxe staff are trained to verify the required documentation at check-in. We reserve the right to deny entry when documentation is incomplete or presents irregularities.
4. Adult responsibility
Accompanying adults are responsible at all times for the supervision and care of minors during the stay. Minors must not use the facilities (pool, jacuzzi) without the direct supervision of a responsible adult.
5. Zero tolerance policy
Iraka Refugio Deluxe has a zero tolerance policy against any form of exploitation, abuse or mistreatment of minors. Any suspicious situation will be reported immediately to the competent authorities (ICBF, National Police).
6. Reporting irregularities
If you observe any situation that puts the integrity of a minor at risk, report it to the establishment's staff or directly to the ICBF Line 141 or the National Police at 123.
7. Contact
For queries about this policy or to report risk situations, contact us via WhatsApp at +57 313 494 8083 or speak directly with the establishment's staff.
Other policies